PRIVACY POLICY

Welcome to SierraBooks!

SierraBooks values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By using the platform and services, you are accepting the practices described in this Privacy Policy. Use of the platform and services is also subject to our Terms and Conditions.

This Privacy Policy may change from time to time. Your continued use of the platform and services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the GDPR (General Data Protection Regulation - European regulation) and the California Online Privacy Protection Act (CalOPPA – U.S regulation).

  1. GENERAL INFORMATION

    The personal data of the users that are collected and processed through:

    Will be under responsibility and in charge of:

    • SierraBooks.

    • Email

    • Phone 1-678-665-8139

    (Hereinafter referred to as “SierraBooks”).

  2. TYPES OF INFORMATION GATHERED

    The information we collect from our users helps to personalize and continually improve the user experience on the platform. Here are the types of information we gather:

    Information You Give Us. You provide information when you search, read, listen and view content, use the platform, register as a user (users and vendors), publish products (books), buy a subscription and/or communicate with us through our contact information or through our contact forms. As a result of those actions, you might supply us with the following information:

    • First and last name

    • Date of birth

    • Email address

    • Phone number (includes WhatsApp number)

    • Location (Address)

    • User content

    • Any additional information relating to you that you provide to us directly through our platform or indirectly through our platform.

    SierraBooks will not collect any personally identifiable information about you, unless you provide it.

    Information Collected Automatically: By accessing, registering and using the platform you automatically provide us with the following information:

    • The device and usage information you use to access the platform.

    • Your IP addresses

    • Device characteristics

    • Operating system

    • Referring URLs

    • Your location

    • What parts of the platform you use and how often

    If you access the platform through a mobile phone, we will collect the following information:

    • Mobile device ID

    • Model and manufacturer

    • Operating system

    • Version information

    • IP address

    Payment information: The data of your credit/debit card or payment information will be treated by the payment platforms available on SierraBooks, which will treat and keep your data with total security and for the sole purpose of processing transactions within the platform. SierraBooks reserves the right to hire any payment platform available on the market, which treats your data for the sole purpose of processing transactions within the platform.

    GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, media access control address (MAC Address), mobile unique device identifiers, and other similar information. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the platform and improve our service.

    Please consult Google’s privacy policy here:

    https://policies.google.com/privacy

    Social Media: On our platform you will find links and functions linked to different social media, in which you can share your information.

    It is advisable to consult the privacy policy and data protection of each social media used on our platform.

  3. HOW LONG WE KEEP YOUR DATA

    Personal data will be kept for the time necessary for the provision of the platform and services. SierraBooks may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, SierraBooks may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

  4. HOW WE USE YOUR INFORMATION.

    In general, we use the information we collect primarily to provide, maintain, protect and improve our current platform and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:

    • Identify you as a user in our system.

    • Provide the platform (Available on Google Play and App store).

    • User registration (users and vendors).

    • Process payments.

    • Provide the subscriptions.

    • Facilitate communication between users.

    • Publish the products of the users through the available listings.

    • Understand and enhance your experience using our services.

    • Respond to your comments or questions through our support team.

    • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.

    • Communicate with you about upcoming events, offers and news about content and services offered by SierraBooks and our selected partners.

    • Marketing purposes of SierraBooks.

    • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.

    • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

  5. HOW DO YOU GET MY CONSENT?

    By registering as a user, purchasing a subscription, communicating with us through the contact forms or our contact information and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or the contact page.

  6. HOW WE SHARE INFORMATION

    Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

    Storage of information: Personal information that users provide through our platform will be stored by Google Cloud. Personal information provided by users will be stored by Google Cloud in accordance with this privacy policy and Google’s privacy policy.

    Please refer to Google’s privacy policy here:

    Third-Party Service Providers. We use the services of third parties to perform certain functions on the platform. For example, process payments, create and host the platform, send email, analyze data (Google Analytics), create ads (Facebook, Google), provide marketing services and provide search results.

    These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

    Business Transfers. In the event that SierraBooks creates, merges with, or is acquired by another entity, your information will most likely be transferred. SierraBooks will email you or place a prominent notice on our Platform before your information becomes subject to another privacy policy.

    Protection of SierraBooks and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of SierraBooks, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

    With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

    Anonymous Information. SierraBooks uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Platform. We may also use aggregated anonymous information to provide information about the Platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

    Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

  7. PROTECTING YOUR INFORMATION

    We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

    SierraBooks follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once SierraBooks receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while SierraBooks strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

    We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

  8. RIGHTS

    Users who provide information through our platform, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

    • Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.

    • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information.

    • Right to be informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.

    • Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.

    • Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.

    • Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.

    • Rights related to automated decision-making, including profiling: platform users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

  9. CHILDREN’S ONLINE PRIVACY PROTECTION

    We are in compliance with the requirements of the GDPR (General Data Protection Regulation - European regulation) and the California Online Privacy Protection Act (CalOPPA – U.S regulation), regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our platform and services are all directed to people who are at least 13 years old or older. If you become aware that your child has provided us with personal information, please contact us. If we become aware that a child has provided us with personal information, we will take steps to delete that information, terminate that person’s account, and restrict access to that person.

  10. EDITING AND DELETING INFORMATION

    If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt-out of SierraBooks email, follow the instructions included in the email. Your request should be processed within 48 hours.

  11. THIRD PARTIES

    Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information SierraBooks collects from you. If you disclose your information to others, whether other users or suppliers on SierraBooks, different rules may apply to their use or disclosure of the information you disclose to them. SierraBooks does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. SierraBooks is not responsible for the privacy or security practices of other platforms on the Internet, even those linked to or from the SierraBooks site. SierraBooks encourages you to ask questions before you disclose your personal information to others.

  12. GOOGLE API SERVICES USER DATA POLICY

    This user data policy describes how the SierraBooks platform uses Google APIs to access and manage the user’s Google Contacts data necessary for creating invoices and scheduling events in the user’s calendar in Google Calendar Events.

    Information We Collect: To provide our services and fulfill the legitimate purposes described in this policy, we collect the following information from our users’ Google Accounts:

    • Google Contacts information: For billing functionality, we collect names, email addresses, billing address, and phone numbers.

    • Google Calendar Information: For appointment scheduling, we collect event details, including date, time, and description.

    How We Use Your Information: We use information collected from the user through the Google API for the following purposes:

    • For Billing Services: We use contact information to generate and send personalized invoices.

    • For Event Management: We use calendar information to create and manage appointments.

    Information Sharing and Disclosure: We agree not to sell your personal information to third parties. We will share personal information only in the following circumstances:

    • With Your Consent: We will share personal information with third parties when we have your explicit consent.

    • For Legal Reasons: We will disclose personal information when required by law or if we believe in good faith that it is reasonably necessary to respond to claims brought against us, comply with legal process, or protect the rights, property, or personal safety of our company, our clients, or the public.

    Data Security: We implement technical and organizational security measures to protect user data. Personal data is stored as long as necessary to provide our services and comply with our legal obligations.

    User Access and Control: Users can access their data, rectify it or request its deletion through their account settings in the platform.

    Compliance with Legislation: The platform complies with applicable data protection laws, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

    Changes to the Data Policy: We reserve the right to change this data policy. Changes will be communicated to users via our website or by email.

    LIMITED USE

    This clause applies to all users who access and use Google API services through the SierraBooks platform. It is established to ensure the proper and responsible use of user data in accordance with Google’s policies and current legislation.

    Users may only use the data obtained through Google API services for specific purposes and explicitly authorized by the user. The use of this data for purposes other than those consented to is strictly prohibited.

    Furthermore, SierraBooks strictly complies with all conditions specified in Google’s limited use policy:

    • The platform does not allow humans to read user data unless you have obtained the user’s affirmative agreement to view specific messages, files or other data.

    • The platform does not use or transfer the data to serve ads, including retargeted, personalized or interest-based advertising.

    • The platform limits the use of the data provided or used to enhance user-oriented features that are prominent in the platform’s user interface. All other uses of the data are prohibited;

    • The platform only transfers data to third parties if this is necessary to provide or improve user-oriented functions that feature prominently in the platform’s user interface.

    The confidentiality, integrity and availability of user data must be ensured. This includes implementing appropriate security measures to prevent unauthorized access, disclosure, alteration or improper destruction of data.

    Before collecting or accessing any user data through Google API services, it is mandatory to obtain clear and informed consent from the user. This consent must be revocable at any time at the user’s request.

    Please refer to Google API Services User Data Policy here:

  13. CONTACT US

    If you have questions or concerns about these Privacy Policy and the handling and security of your data, please contact us through our contact page or via the contact information below:

    SierraBooks.

    Email

    Phone 1-678-665-8139